- Please have cash for service provider’s gratuities
- Credit cards will be subject to our 3.25% credit card processing fee
- We Guarantee Our Work – We will do what it takes to ensure you love your look and have a positive experience! If you are unhappy with your service, we will work with you to achieve the results you’re looking for. However, we do not give refunds.
- Product Guarantee – If you purchase a product from us, and that product does not work for you, we will be happy to exchange it for one that will!
- Must be 10 Years of Age to Receive a Service
- We ask that you provide us with a minimum 24hr notice of cancellation for any appointment.
- Appointments cancelled within 24hrs will result in a 50% service charge that must be paid prior to rebooking.
- Same day cancellations and No-Shows will be charged 100% of services.
We understand that bringing your children to the salon during your service may be convenient or even necessary at times, but at Artisan hair we feel that children who attend their parents appointments at the salon pose a safety issue. We work with sharp scissors, hot tools, chemicals, and other equipment in the salon and we do not have an area designated for children. If something were to happen to your child at our Salon it would be devastating to you and your family as well as ours. For this reason we ask that parents visit our Salon without their children. Please understand that our concern is for the safety of your child for the experience of our other guests, and for our staff. We have the utmost respect for our parent clients so we know that this may be an inconvenience. Thank you for understanding.